BillTime ERP – Terms & Conditions

Effective Date: [01/04/2026]

Welcome to BillTime ERP. These Terms & Conditions ("Terms") govern your access to and use of the BillTime ERP software, website, mobile applications, and related services ("Services"). By registering an account or using our Services, you agree to be bound by these Terms.

1. Definitions

• BillTime ERP refers to the software platform and related services provided by BillTime.

• Customer means the individual, business, or organization that registers for and uses the Services.

• User means any person authorized by the Customer to access the Services.

2. Eligibility

You must be at least 18 years old and legally authorized to enter into this agreement on behalf of yourself or your business.

3. Account Registration

• You must provide accurate and complete registration information.

• You are responsible for maintaining the confidentiality of your login credentials.

• You are responsible for all activities performed under your account.

4. Subscription & Payment

• BillTime ERP is offered on subscription plans.

• Subscription fees must be paid in advance unless otherwise agreed.

• All fees are exclusive of applicable taxes unless stated otherwise.

• Failure to pay may result in suspension or termination of your account.

• Subscription fees are non-refundable except where required by applicable law.

5. Free Trial

If a free trial is offered:

• Trial features may be limited.

• BillTime may end the trial at any time.

• Data from expired trial accounts may be deleted after a reasonable period.

6. License

BillTime grants you a limited, non-exclusive, non-transferable, and revocable license to use the software during your active subscription.

You may not:

• Copy, modify, or distribute the software.

• Reverse engineer or attempt to access the source code.

• Resell, rent, or sublicense the software without written permission.

7. Customer Responsibilities

You agree to:

• Maintain accurate business records.

• Keep your account secure.

• Ensure authorized users comply with these Terms.

• Use the Services only for lawful business purposes.

8. Prohibited Use

You must not:

• Use the Services for illegal activities.

• Attempt to hack or disrupt the platform.

• Upload malicious software or viruses.

• Share accounts without authorization.

• Use the software in a manner that harms BillTime or other customers.

9. Customer Data

• You retain ownership of your business data.

• BillTime stores and processes data only to provide the Services.

• You are responsible for the accuracy and legality of your uploaded data.

• Regular backups are recommended by the Customer.

10. Data Security

BillTime implements reasonable security measures to protect customer data. However, no online service can guarantee 100% security.

11. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted or error-free operation. Scheduled maintenance or unexpected technical issues may temporarily affect availability.

12. Software Updates

BillTime may release updates, security patches, improvements, and new features without prior notice.

13. Support

Technical support is provided according to your subscription plan during our business support hours.

14. Third-Party Services

BillTime may integrate with third-party services such as payment gateways, WhatsApp APIs, SMS providers, cloud storage, or accounting systems. BillTime is not responsible for the availability or performance of third-party services.

15. Intellectual Property

All software, trademarks, logos, documentation, designs, and source code remain the exclusive property of BillTime. No ownership rights are transferred to the Customer.

16. Suspension & Termination

BillTime may suspend or terminate your account if:

• Subscription fees remain unpaid.

• These Terms are violated.

• Fraudulent or illegal activities are detected.

• Continued use poses a security risk.

17. Limitation of Liability

To the maximum extent permitted by law:

• BillTime is not liable for indirect, incidental, or consequential damages.

• BillTime is not responsible for loss of profits, business interruption, or data loss.

• BillTime's total liability shall not exceed the subscription fees paid by the Customer during the preceding 12 months.

18. Indemnity

The Customer agrees to indemnify and hold BillTime harmless against claims arising from misuse of the Services or violation of these Terms.

19. Force Majeure

BillTime shall not be liable for delays or failure to perform due to events beyond reasonable control, including natural disasters, internet outages, government actions, or cyber-attacks.

20. Privacy

Customer information is handled in accordance with the BillTime Privacy Policy.

21. Changes to These Terms

BillTime may update these Terms at any time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

22. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

23. Contact

For any questions regarding these Terms, please contact:

BillTime ERP
Email: support@billtime.in
Website: https://billtime.in

By registering for or using BillTime ERP, you acknowledge that you have read, understood, and agree to these Terms & Conditions.